I have a [Japan Rail Pass], can I use JR-EAST Train Reservation?
Visitors planning to purchase Hokkaido Rail Pass, JR East-South Hokkaido Rail Pass, and Japan Rail Pass, it is possible for you to purchase reserved seat tickets in advance using JR-EAST Train Reservation.
Can I make a reservation for the Asahiyama Zoo Train on the JR-EAST Train Reservation?
Presently only regular trains can be reserved via JR-EAST Train Reservation. Trains like the Asahiyama Zoo Train, Norokko and Steam Locomotive cannot be reserved, so please visit the Midori-no-Madoguchi (ticket counter) or Twinkle Plaza (JR Travel Service Center) when you arrive and make your purchase.