Ticket Information

Ticket Changes and Refunds

Changing Unused Tickets

Changes after the Start of Your Trip


Type of Ticket Conditions for Refunding Tickets Cancellation Charge
Basic fare ticket
Book of tickets
Commuter pass
Ordinary express ticket
Unreserved seat limited express ticket
Within period of validity before use 220 yen
Reserved tickets Standing limited express ticket Prior to time of departure 220 yen
Reserved seat limited express ticket Two days prior to train's departure 330 yen
Reserved seat green car ticket
Berth ticket
Reserved seat ticket
From the day before departure until time of departure 30%
330 yen being the lowest charge amount
Discount Tickets Conditions vary depending on ticket — please consult with JR staff.