Hokkaido Rail Pass

How to purchase Hokkaido Rail Pass

1.Purchasing outside Japan

①Please purchase an Exchange Order at the designated travel agents before coming to Japan.

  • You can check the travel agents that sell the Exchange Orders below.
  • When you purchase an Exchange Order, please check that your name written on the Exchange Order is completely the same as the one on your passport.
  • An Exchange Order is valid for 3 months from the purchase date.
  • The price of the Exchange Order may fluctuate depending on exchange rate.

②After arriving in Japan, please exchange your Exchange Order for the Hokkaido Rail Pass at the designated counters in Hokkaido.

  • Exchange Orders cannot be exchanged at the designated JR EAST counters outside Hokkaido.
  • Please present your passport with the "Temporary Visitor" stamp/sticker. (You cannot use a copy of your passport etc.)
  • Please fill out the application form.
  • It takes time to issue the rail pass. Please give yourself plenty of time to spare when you receive your rail pass.
  • The counters can be very crowded during tourist season. Please leave extra time for receiving the rail pass.
  • Business days and hours are subject to change during the New Year holidays etc.

Exchange Order Sales AGT List

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2.Purchase after arriving in Japan

The pass can be purchased at the designated counters below by cash (Japanese yen only) or credit card.

  • Please present your passport with the "Temporary Visitor" stamp/sticker. (You cannot use a copy of your passport etc.)
  • Please fill out the application form.
  • It takes time to issue the rail pass. Please give yourself plenty of time to spare when you receive your rail pass.
  • The counters can be very crowded during tourist season. Please leave extra time for receiving the rail pass.

Exchange/purchase counters for Hokkaido Rail Pass

Exchange and purchase can only be made during office hours.

The designated counters for exchange and purchase are subject to change. Some JR Travel Service Centers are closed during the New Year holidays.

Sapporo Station(JR Information Desk)
New Chitose Airport Station(JR Information Desk)
Hakodate Station(Twinkle Plaza)
Shin-Hakodate-Hokuto Station

*Hours for exchanging and purchasing the Hokkaido Rail Pass

Noboribetsu Station
Asahikawa Station(Twinkle Plaza)
Obihiro Station(Twinkle Plaza)
Kushiro Station(Twinkle Plaza)
Abashiri Station

Outside of Hokkaido

Hokkaido Rail Pass can be purchased at JR EAST Travel Service Center, etc.

Purchase only, exchange cannot be made.

Some JR EAST Travel Service Centers are closed during the New Year holidays.

  • Narita Airport Terminal 1 8:15 - 19:00(※)
  • Narita Airport Terminal 2・3 8:15 - 20:00(※)
  • Haneda Airport International Terminal (Tokyo Monorail)6:45-20:00
  • Tokyo Station 7:30 - 20:30
  • Shinjuku Station 8:00 - 19:00
  • Shinjuku Station (East Exit) 9:00-19:00 (Sat, Sun, Holidays 9:00-18:00)
  • Ikebukuro Station 9:00-19:00 (Sat, Sun, Holidays 9:00-17:00)
  • Shibuya Station 10:00-18:30
  • Ueno Station 8:30-19:00(Sat, Sun, Holidays 8:30-18:00)
  • Hamamatsucho 8:00 - 15:30

*At Narita Airport Terminal 1&2・3, for times other than listed, please purchase your pass at the JR Ticket Counter (Midori-no-Madoguchi).